mayra_Bray99
May 30, 2026
"The site works fine overall, and I did..."
The site works fine overall, and I did eventually find what I was looking for. But just going by my gut, it feels like it could be a lot smoother. A few pages loaded slower than expected, and the filters didn’t always help me narrow things down the way I wanted. Checkout was okay in the end, so it wasn’t a bad experience, just not the easiest site to browse. Feels like it needs a little cleanup.
"I really liked how these looked when..."
I really liked how these looked when I put them on, like they definitely have that cool style, anyway, after about an hour of walking, my feet were already hurting. Not the comfiest pair for actually being out and about.
michael_Jaillet80
May 08, 2026
"Cool styles and easy to shop"
I’ve shopped for boots online a few times before, and this site was one of the easier ones to browse. I really liked the designs — lots of bold styles and different looks to choose from. A few pages loaded a little slower than I expected, but overall it was still a good experience.
hello_albert876
April 13, 2026
"Delivery kept getting pushed back"
I ordered from New Rock the delivery side of things was disappointing. The tracking barely moved, then the estimated date changed a couple of times, and when the day finally came, nothing arrived. I ended up having to chase them for updates, which kind of felt like something they should’ve been on top of themselves, but the replies were still vague. The boots might be great once they actually show up, but if you need them by a certain date, I wouldn’t really trust the delivery estimate. It was a frustrating wait...
TinaFlansburg_90
April 09, 2026
"Shipping was, like, a little slow"
The order itself was totally fine, but yeah, the delivery took longer than I was expecting. It wasn’t terrible or anything, I just kind of wish they had sent it out a bit quicker.
Adelina_smith70
March 31, 2026
"Cool boots, but the finish could be better"
I finally picked up a pair of New Rock boots after wanting them for years, the first impression was great. They look awesome in person, especially the metal details and the overall shape. They definitely have that bold New Rock vibe I was hoping for.
That said, the craftsmanship feels a little uneven. The leather seems sturdy and the soles feel nice and heavy, but I noticed one stitch line that’s a bit wobbly, and there was some visible glue near the edge. For the price, I was expecting the finishing to be a little cleaner.
Still, I do like them and I’ll definitely wear them. They’re comfortable enough so far, they look really cool on, and they don’t feel cheap overall. I just wish the small details matched the price tag a bit better.
MichaelRuiz_26
March 31, 2026
"Suspiciously Good Boots"
I picked up these New Rock boots a few weeks ago, i’m starting to think they’re hiding something because the quality is way too good. They’re heavy, solid, and the leather actually feels like real leather, not that cheap mystery material brands try to sneak past us. I’ve been wearing them constantly and somehow they still look basically new. Not saying there’s a boot durability conspiracy going on, but if there is, these are definitely in on it. Very happy with them.
ashley_Addison91
March 29, 2026
"I had to exchange my boots for..."
I had to exchange my boots for a bigger size, and overall the process was straightforward. They did reply to my email, which I appreciated, but the shipping back and waiting for the new pair took a bit longer than I was hoping. I got the right size in the end and everything turned out "fine," just not super quick. 4 stars.
michael1985
March 27, 2026
"I really wanted to like these boots, but..."
I really wanted to like these boots, but the sizing just felt off for me. They ran noticeably bigger than what I’m used to with other brands, and after walking around a bit, they started rubbing my heels. Compared to similar boots I’ve bought from competitors, these didn’t feel as comfortable or true to size.
Randal_gunther73
March 19, 2026
"Feels cheaper than I expected"
I bought these last month i’m disappointed. The leather has this plasticky feel to it, not that nice real-leather quality I was expecting for the price. It also scratches really easily, and the soles feel stiff when walking. I kept wondering if I’d been fooled by the photos or the description because they just don’t feel worth the money
TammyRagan_93
March 02, 2026
"Pricey, but I’m really happy with them"
I ordered a pair from newrock.com, i did hesitate for a bit because they’re definitely not cheap. But once they arrived, I felt satisfied with the purchase. They look unique, feel sturdy, and have that style you just don’t really find in regular stores.
For the price, I was expecting solid quality, and they mostly lived up to that. Shipping went smoothly too, which was a plus. I’m taking off one star because the cost is still on the high side, but if you really like the look, I’d say they’re worth it.
Anne_worth70
February 22, 2026
"Tracking was a mess"
I was trying to stay patient at first, thinking maybe the tracking would update eventually. But nope, it just sat there with no real info, and when I reached out, the reply wasn’t helpful at all. it went from mildly annoying to really frustrating fast.
john_Mcelvaine71
February 07, 2026
"Finally found my size"
As someone who always seems to have a hard time finding boots in my size, I was relieved they actually had the pair I wanted in stock. Ordering was quick, no hassle, and everything went smoothly. Happy with the whole experience.
kendra-Macdonald
February 01, 2026
"Had these boots for a few months now..."
Had these boots for a few months now. Worn them a bunch. Mud, rain, long days. So far, they’re still holding up really well. Tougher than I expected.
WilliamPawlak_95
January 22, 2026
"Sturdy soles, but not sure about the hardware"
The soles feel solid and seem like they’ll hold up, but the buckles and rings started getting loose sooner than I expected. It makes me wonder a bit about the overall quality
samuel-Williams
January 20, 2026
"I actually like the shoes, but dealing with..."
I actually like the shoes, but dealing with customer service was annoying. I emailed about my order and waited several days just to get a basic response, which felt unnecessary for such a simple question.
When they finally got back to me, it didn’t seem like they had really read what I wrote, so I had to explain everything again and wait even longer. It wasn’t the worst experience ever, but for the price, I definitely expected better support
hello_stacy686
January 08, 2026
"Shoes were fine, but the packaging was rough"
The shoes themselves were okay, but the box showed up crushed with the tape barely hanging on. For the price, I expected better packaging. It also kind of left me in the dark about whether the shoes had been handled properly or if something had happened during shipping.
Ethel_spellman84
December 13, 2025
"Still waiting on my refund"
I returned my order several weeks ago and I’m still waiting for the refund. Every time I contact support, I get vague replies and have to keep chasing them for an actual update. My sister had warned me to be careful ordering from places with slow customer service, and now I get what she meant. It’s been really frustrating and feels like they stop caring once they have your money. I wouldn’t order from them again.